We build calm, scalable operations for creative-led founders.
We’re an operations consultancy helping creative-led founders and small teams streamline their business with systems, automation and AI so they can scale without big payrolls, complexity or burnout.
Imagine a business that runs without you.
Trusted by 35+ agencies and founders
What's not working right now?
Creative-led founders and teams like you tell me the same things over and over:
- "My team keeps asking the same questions."
- "I'm stuck working weekends."
- "Every time I step away, things fall apart."
- "We're busy but we're not efficient."
The real cost of chaos
Every inefficient task, every manual follow-up, every missed deadline. It all adds up.
Think about:
Hours lost repeating yourself
Time wasted on unclear processes
Opportunities missed because you're stuck managing fires
One client reduced admin time by 60% and shifted from 80% admin to 80% selling.
Another saved $32000 annually by automating team workflows.
You didn’t start your business to be its manager. You started it to lead.
Your journey through shadow and fog
The PASTA Framework
The PASTA Framework in Action
You want a business that runs without you.
This is how we build it.
The visual above shows the core systems I design and connect as your Operations Partner, so your business can grow without relying on you for every decision.
At the center is our partnership.
I use the PASTA Framework to build operational systems across four key areas:
Business processes
B2B lead generation
Content creation
Custom systems tailored to your workflows
Each system includes practical, working components like onboarding, handovers, repurposing workflows, outreach, automation. These are just examples.
Everything is designed specifically for how your business runs.
The icons show who or what does the work.
Your team. Your tools. Sometimes AI or automation.
Always what makes the most sense for your stage and goals.
This is not a tool stack. It’s the operating structure behind a scalable business.
Here’s what that looks like in practice:
A creative agency rebuilt its delivery system and cut 75% of founder time. It now runs over 180 campaigns a year with just one project manager.
A real estate firm scaled across three cities using lean automations and tripled its lead volume without hiring.
A manufacturing business replaced dozens of spreadsheets with end-to-end workflows and saved the cost of three full-time hires.
It has helped over 35 founders recover 3,700+ hours worth over $800,000 in recovered time, reduced tool costs and avoided 6-figure hires, building businesses that run without them at the center of everything.
Lead the ship, not the storm
This video purely for educational storytelling. LEGO® is a trademark of the LEGO Group of companies
which does not sponsor, authorize, or endorse this video, this website, or the business behind it. We just think tiny bricks make big ideas easier to understand.
Real people, real results
Meet Pia
I’m Pia, a systems strategist and fractional COO for creative founders scaling to 6–8 figures.
I help creative-led businesses automate the chaos by building systems that run smoothly, scale sustainably, and use AI with intention, not overwhelm.
From backend workflows to client delivery, I’ve helped 35+ businesses reclaim 3700+ hours worth over $800,000 in recovered time, reduced tool costs and avoided 6-figure hires, building businesses that run without them at the center of everything.
It’s not about adding more tools. It’s about building smarter systems that do the work, so you don’t have to.
Prepare for the journey with your crew
The adventure begins
You want to scale and need clarity on what to systemise, delegate, and automate.
Price available upon call.
- 2 monthly strategy sessions
- 1:1 access for quick wins
- Quarterly planning summits
- Access to our process library
You want hands-on help creating workflows, building tools, and onboarding your team into a new way of operating.
Price available upon call.
Everything in Advisory, Plus:
- Custom workflows creation
- Custom automation setup
- Systems implementation
- Team training and SOPs
- Unlimited revisions
- Quarterly reviews
You're growing fast and need full operational leadership embedded into your business.
Price available upon call.
Everything in OP, Plus:
- Full operational oversight
- Weekly strategic sessions
- Dedicated project manager
- Team management
- Project management
- Priority support access
- Maintenance on all systems
This is perfect for you if...
- You're earning consistently but still buried in client delivery.
- Your team has grown but your systems haven't kept pace.
- You're tired of being the bottleneck in your own business.
- You've tried templates and courses but nothing stuck.
This is not for you if...
You're just starting out (we've something more suitable for you).
You're looking for a quick fix without implementation.
You want cookie-cutter solutions.
You're not ready to invest in long-term systems.
FAQ
I focus on building solid operational foundations. Automation and AI are used with strategy, not trends, so your systems support real growth.
No. I work directly with you as a fractional operational partner. You get personal, high-touch support designed around your business.
Most clients see improvements in team clarity and reduced workload within the first 30–60 days. Full implementation depends on your business size and goals.
Not at all. I work with you and your team to implement sustainable systems without overwhelming you. I'm basically part of the team.
I use a combination of low-code and no-code tools and always customised to what works best for your business. Remember it's about the systems, not the tools.
Yes. Unlike agencies, I work on a monthly subscription basis. You can pause anytime. No risk, no employer benefits and no hidden-cost. Depending on your tier, I offer advisory, implementation, and full operational leadership. Most of my clients work with me on a long-term basis. However, I do take on short-term projects.